FAQ
Exchanges
Please be sure before you buy. I gladly accept exchanges!
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
• Masks
• Embroidered items
• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale
Conditions of Return
**Buyers are responsible for return shipping costs. If the item is not in the unused, original condition, the buyer is responsible for any loss in value.
**Please pack and seal your return securely.
**There are no refunds or returns on customized made pieces.
**There are no refunds or returns on embroidered pieces.
**There are no refunds or returns on digital downloads.
Shipping
Unless otherwise stated in the item listing, waistbeads have a flat fee shipping policy for anywhere in the U.S of $5.00 and we ship via USPS. Order should arrive within 7-10 business days.
We are not responsible for lost or damaged parcels. If you would like to purchase insurance this can be added at additional USPS prices.
Please add a note to your order if you are interested in this option.
Additional Policies and FAQs
All of our products are handmade and may have slight variations from the item pictured.